[AmyM]

From 28 May 2024, customers who apply for a Tesco Bank Loan will receive an email to confirm their application status once they’ve successfully completed their application.

This applies to customers who make one of the following applications for a Tesco Bank Loan:

• Sole Loan application
• Additional Loan application
• Replacement Loan application

What’s changing when you apply for a loan?

If you apply for a Tesco Bank Loan, you’ll now be sent one of the following emails when you complete your application:

• Application Accepted
• Application Complete
• Application Referred
• Application Accepted in Principle
• Application Declined

Please note, you won’t receive an email confirmation when applying for a loan in the following circumstances:

• If you make a joint application
• If you started your application online, but it timed out or you chose to continue your application over the phone
• If you apply for a loan over the phone

If you don’t receive a loans confirmation email when you should, please check your junk email folder and add us to your safe senders list. Emails will be sent from [email protected].