I wish to close the savings account which I opened completely online ( my main bank now has a 5.1% savings account ). Can I not close this account and collect the interest due, also online, or do I have to call a chargeable telephone number ?
Thank you
Hey @Dyserthbloke, thanks for getting in touch š
Iām sorry to hear you're looking to close your account.
The quickest way to get the account closed is to give us a call on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm) and our team can close it for you straight away. Calls to 03 numbers cost no more than a national rate call to 01 or 02 numbers and may count towards any inclusive minutes in the same way as 01 and 02 calls.
You can also send a letter with your details and signature to Tesco Bank, PO Box 27017, Glasgow, G2 9FH to close the account by post.
Just so you know, if you need to close your joint account, either party can do this. If you want to remove an account holder, both account holders need to be present when calling and pass security.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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CarolineD
