[Sam90]

I have just been accepted for a loan and was in the middle of accepting the offer and then lost my connection. I have email with the offer and an ID number but when I enter it to retrieve my offer it says it’s not recognised. How do I complete it

[ChristopherP]

@Sam90 Hey there, thanks for getting in touch!

It sounds like the application has timed-out.

If you send a private message, we'll check this for you.

However, please be aware, you may need to call us to proceed with the application if it did time out.