I've 2 unidentified cash transaction fees on my credit card statement. One is on a day without any other transactions. How do I find out what they are? I've not withdrawn any cash or exchanged any money.
When you make a cash transaction, we charge a fee of 3.99% and interest at your standard cash transaction rate. This is from the date of the transaction until the date this cash balance is paid.
We consider the following types of payments to be cash transactions: gambling transactions, wire/international money transfers, repaying borrowing, purchasing non-Sterling currency outside of Tesco, payments to prepaid or virtual cards, purchasing gift cards, investments, share trading and spread betting.
Have you made any of those types of payments? If so, you will see interest charged over two statements. The first statement will show the cash transaction fee and the interest from the date of the transaction until the statement came out. The second statement will show interest accounting for the period between the first statement coming out and the balance being paid in full. After this there’d be no more interest applied to this specific transaction.
No help l. I have made mone of these transactions, just my normal purchases of goods. My online statement is giving me no further information, and doesn't tell me which teansaction it relates to.
@DA1978 Okay. In that case, please call the Credit Card team and they will be able to look into this for you.
You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
27-06-24 21:08No help l. I have made mone of these transactions, just my normal purchases of goods. My online statement is giving me no further information, and doesn't tell me which teansaction it relates to.
ChristopherP
