I have tried to get a car insurance quote online. The ref provided was 34108-49814-48322. However no actual quote has been provided. I have tried phoning but your system does not let me speak to an advisor. Can you help please ?
Last edited by ChristopherP; Today at 10:31.
Reason: thread title
@NeilSmith54 Hey there, thanks for getting in touch!
I'm sorry to hear about this. If no price was given then it suggests that our Underwriter is unable to provide cover based on the details entered, I'm afraid.
If you call the Car Insurance team on 0345 246 2895 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 2pm) and select option 2 and then option 2 again, you'll be placed in a queue to speak to a colleague, and they'll be able to check over the details with you.
Tried phoning, spoke to someone who told me there is nothing they can do. Tesco are not prepared to provide a car insurance quote for me !! I find this most unsatisfactory, especially as Tesco are not able to provide a suitable explanation.
@NeilSmith54 I'm sorry to hear about that. I appreciate this will be frustrating to hear, but if the Underwriter isn't able to provide cover, they don't divulge the specific reason for this, I'm afraid.
Apologies for any disappointment this has caused you.
@NeilSmith54
i am having the same problem and I already have car insurance with them.
the person on the phone actually said try to get a quote off another company. Mind boggling 😡
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ChristopherP
