[sarahjanethomson]

I've got an Internet Saver which I opened in August last year at a 4.25% interest rate. The account has matured now and the interest rate has reduced to 1.25%, however there has only been £7.93 interest added in March which is much less than I would have expected. Am I completely missing something?

[ChristopherP]

@sarahjanethomson Hey there, thanks for getting in touch!

You'll need to call the Savings team so they can check this for you. You can reach them on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm) and they'll be happy to help.

I hope you get it all sorted.

[sarahjanethomson]

@ChristopherP what a pain though. I really dislike having to chase things like this as it's not a good customer experience

[ChristopherP]

@sarahjanethomson I understand that and apologise for the inconvenience. The Savings team will be able to look into this for you though and get to the bottom of it.