[Kathrynbella]

How long does the welcome pack take to arrive?

[ChristopherP]

@Kathrynbella Hey there, thanks for getting in touch!

Which type of account does this relate to?

[Kathrynbella]

Originally Posted by ChristopherP

@Kathrynbella Hey there, thanks for getting in touch!

Which type of account does this relate to?

Approved loan

[ChristopherP]

@Kathrynbella Thanks for clarifying. The welcome pack should arrive within 5-7 working days from when the funds were issued. How long has it been?

[Kathrynbella]

Originally Posted by ChristopherP

@Kathrynbella Thanks for clarifying. The welcome pack should arrive within 5-7 working days from when the funds were issued. How long has it been?

5 days

[ChristopherP]

@Kathrynbella Thanks. It will be with you soon in that case. If for any reason it doesn't arrive, please get back in touch and we'll arrange for another to be posted.