I was due a refund from a company for £1,234.99. The refund appeared in my pending transactions but then disappeared. When I called the company I am due the refund from, they assured me it had been processed through Stripe. Why would it then disappear? I have tried calling customer service but none of the options are applicable. Is anyone able to offer advice
Vanishing refund
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@Cavey944 Hey there, thanks for getting in touch!
If you send a private message, we'll check to see if this has been refunded.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here