[Ashy001]

Why is there no withdrawal facility on the Tesco Internet Saver app?

I can make a withdrawal on the actual website but not the app, which renders it pretty useless.

[Joanne-D]

Hey @Ashy001, thanks for getting in touch😀.

To withdraw money from your savings account to a nominated bank account you can do this on the banking app. You can do this by first "selecting your account" > "move money" > "make a payment" > "select account you want to send the money to".

However, please note you can't add a new payee via the banking app this must be done via online banking.

I hope this helps😀.

[Ashy001]

@Joanne-D
This is not an option on the Internet saver account? There is nowhere on the app that says move money 😢

[Joanne-D]

Sorry about this @Ashy001 .

Can you please contact our Savings team on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm). They will be able to assist you further with this.

[Ashy001]

Thanks for your help. Apparently they haven't received the letter with my signature so are sending me another one 👍🏻