I set up a car insurance policy for my husband yesterday and registered for an account using my email address.
when i log in i can see his policy and all his documents.
today I clicked on the "add another policy" bit and got a quote for my own car insurance which I have now taken out, but my policy and documents are not showing.
I have clicked the link in the email to try set it up in a separate email address but it keeps telling me I have to contact them with my mobile number to set up the account.. even though I gave them my number when i set up my insurance?
Anyway, long and short of it I need to be able to access my documents, how do I either set up a second account, or preferably, merge my insurance onto the already set up account?!
thanks in advance
@ChristopherP hey but if it's your fault that my number hasn't registered on your end, shouldn't you be the ones contacting me to sort it rather than me having to pay premium phone rates to sort an issue that isn't my fault? By the time I've paid for said phone call, I probably could have got my insurance elsewhere cheaper! Extremely frustrating, I need my insurance documents for work.
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Tesco Bank Community Terms of Service v 1.0
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ChristopherP
