[Sw1711]

I cant log in to online banking because there is no phone number linked to my account, and I do not have the app on my new device.

What should I do

[ChristopherP]

@Sw1711 Hey there, thanks for getting in touch!

Please call the technical helpdesk on 0345 300 3511, available 8am - 9pm Monday to Friday, 8am - 6pm Saturday and Sunday, and they'll be able to update your number for you and you'll then be able to access the app.

I hope you get it all sorted.