I had a letter telling me I was having a increase then today I received a text to say my increase was available from today but when I log on to my app it’s the same limit as always ? Does it take time to update ?
@Hayl I have exactly the same had text message saying ny limit has increased and ready to use but when i log in to my account my balance is still the same they haven't applied any increase at all not sure why.
Hi I had a letter informing me of a credit increase then on 4th October yesterday a text message saying my limit increase as been applied to my account but when I logged in today no increase as been made anyone know how long it usually takes to show on account.
Hey, I tried to search for an answer for this but couldn't find one. Can anyone shed some light on my question/situation?
Tesco mailed me a while ago saying Im eligible for a significant credit limit increase. A few days ago I received a txt message that said my new limit had been applied and is ready to use straight away, but when I log into my account via website and app it doesn't show my new credit card limit and still only shows my ols limit and balance.
Does it take a while to update or do I need to do anything else even though they said I don't need to do anything and it's ready to use?
@comelystar Hi it seems quite a few people of having the same problem I had a text yesterday about my increase added to my account but nothing showing not sure what's happening .
@comelystar Hi it seems quite a few people of having the same problem I had a text yesterday about my increase added to my account but nothing showing not sure what's happening .
Thanks for your reply. As much as it sucks, I'm glad to hear that Im not the only one! Have you tried calling TescoBank about this? I shy away from phone calls, I wish they had a live chat option
Unfortunately, due to a system issue, the planned credit limit increases weren’t applied on 04/10/24. The increases will be automatically applied to your accounts by close of business today.
Apologies for any inconvenience this has caused you.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
05-10-24 09:46@Hayl I have exactly the same had text message saying ny limit has increased and ready to use but when i log in to my account my balance is still the same they haven't applied any increase at all not sure why.
ChristopherP
