[Hughq87]

My direct debit was due to go out yesterday but hasn't. I've made a payment via direct transfer showing pending 8th October but I've also been charged a late payment fee? This could affect my credit if not fixed. How can this be resolved?

[ChristopherP]

@Hughq87 Hey there, thanks for getting in touch!

If you send a private message, we'll check this for you.

[Hughq87]

@ChristopherP

Hi Christopher

Issue resolved the late payment fee already refunded must be a system issue

Thanks

[ChristopherP]

@Hughq87 I'm glad to hear it's been resolved. Thanks for letting me know! 😊

[IanAnderson]

I have had exactly the same problem. DD not taken and a late payment fee charged. There was an interest payment but this has since been refunded but not the late payment fee. Looks like Tesco are having a problem here.