Hi, I used to be able to view statements for my CC in the iPhone app, but recently (a week or two ago) when I click on 'view statements' it says there are none available - they're all there when I log in on a desktop browser.
IPhone 15 Pro, iOS 18.01
Any info appreciated.
Colin.
I'm sorry to hear you're unable to locate your statements on the Mobile app. Can I please check, have you recently ordered a new credit card?
Hiya, @CarolineD, yes I have. I wondered if that might be the issue but the transactions are still all in the same place with no blip. I need to refer to an old statement so assumed, if it was the change of cards, there would be some facility to overlap the statements as well.
I managed to get what I need from a desktop browser so was surprised it's not possible from the app?
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
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CarolineD
