[Kyle100]

How long does it take to receive the further information letter after being approved in principle for a loan ?

been 9 days now and I’ve not received a thing

thanks in advance if anyone can help

[ChristopherP]

@Kyle100 Hey there, thanks for getting in touch!

You should have received the paperwork within 3-5 working days. If you still haven't received it, please call the Loans team on 0345 600 6016, available Monday to Friday 8am-6pm, Saturday and Sunday 9am-2pm, and they'll arrange for another to be with you as soon as possible.

Apologies for any inconvenience.