can I sign online loan agreement at a physical tesco bank?

  • kaycee1992's Avatar
    I applied for a loan online but the session timed out and now it could be up to 2 weeks for the money to reach my account. Can I go to an physical tesco bank branch and sign the paperwork? Would they be able to do anythign for me to allow me to receive the money any sooner?
  • 1 Reply

  • MichelleC's Avatar
    Employee
    HI @kaycee1992

    I'm sorry to hear the system timed out on you, you should have received an online decision as to whether you were accepted or not. If so please see our FAQ on this which explains the next steps here.

    We don't have braches as we are essentially an online bank, regardless of the decision on your loan you will receive paperwork in the post that needs returned to us, if you send this back to us ASAP to speed up your process. If you have any questions around your application or you're unsure of the loan decision you received please call our team on 0345 307 3425, they are open Mon - Fri: 8am - 10pm and Sat - Sun: 9am - 5pm.

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