[Catherine117]

Our credit card has been blocked and despite being on hold for over an hour it has still not been sorted out. We have been told a call back could take up to 48 hours! We have blocked transactions that need clearing now and a Tesco delivery which won't go through. Please contact us urgently to resolve this

[Catherine117]

Is there a way to chat online to Tesco bank? I can't find anything apart from a phone number and no help is available from them.

[ChristopherP]

@Catherine117 Hey there, thanks for getting in touch!

I'm sorry to hear about this situation you're in. For security purposes, we're not able to unblock accounts here, I'm afraid.

I appreciate this will be frustrating; however, my colleagues will call you as soon as they are able.

Apologies for any inconvenience this is causing in the meantime.