[lisawride]

My wife's balance transfer from another credit card to a Tesco credit card has gone through twice on the same day. How do we get this rectified please?

[ChristopherP]

@lisawride Hey there, thanks for getting in touch!

Please ask your wife to call the Credit Card team for this.

You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.