[franceachloe59]

How do I register for online banking for my personal loan as I don’t have a sort code or account number?

[ChristopherP]

@franceachloe59 Hey, thanks for getting in touch.

The quickest way to retrieve your account number is by checking the direct debit reference for your loan. The account number is the last 8 digits before the forward slash and the sort code is 40-64-12.

This information is also available on your welcome pack and on your statements. If you don't have any of these to hand, I can send a copy of your welcome letter to you in the post. This will take 5-9 working days to arrive and if you would like me to arrange this, please send a private message.

If you need the details before this time, please give our Loans team a call on 0345 600 6016 (Mon - Fri: 8am - 6pm Sat - Sun: 9am - 2pm) and they'll be able to confirm this information over the phone.