[Tomaso]

Where are my older credit card statements? I can only see November 2024.

[ChristopherP]

@Tomaso Hey there, thanks for getting in touch!

You can view up to 5 years' worth of statements via Online Banking.

Can you only see up to November 24 statements in the app? Have you had a replacement card with a new number?

[Tomaso]

Originally Posted by ChristopherP

@Tomaso Hey there, thanks for getting in touch!

You can view up to 5 years' worth of statements via Online Banki
Have you had a replacement card with a new number?

Yes. I have had a new card very recently. So what? Where am I supposed to find the statements for the previous card on the same account?

[ChristopherP]

@Tomaso Thanks for clarifying. In that case, you'll only be able to access your older statements via Online Banking.

Are you able to see them there?

[Tomaso]

Do you mean that old statements aren't available on the app?

[ChristopherP]

@Tomaso Yes. You will only be able to view statements from the older card via Online Banking. Statements for the new card will be available via the mobile app.