[lilycat]

I made two bookings using online payments and then tried to make another booking also using an online payment but it was declined. I haven't been able to make an online payment since or pay by contactless or by using the PIN. I haven't received an email to say I should contact Tesco or a call from the Fraud Department.

Why has my card been blocked?

[ChristopherP]

@lilycat Hey there, thanks for getting in touch!

I'm sorry to hear about this. If the account has been blocked, you'll need to call us for security reasons. They will be able to explain why the block was placed on the card.

You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.