Hello, 2 weeks ago I have transfered some money to a friend of my from my credit card on 20th of November. In the app says that the money are out on 21st of November but the person havn't received the money yet. He have contacted his bank to check but there is nothing. I spoke with the support from Tesco and they said the money are out. How can I track the transfer ?
@miryanmirchev
Hey there, thanks for getting in touch!
I'm sorry to hear about this situation you're in. You will need to call the Credit Card team directly for this. You can reach them on0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community (“The Community”) is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. The Community content may be viewed by both members and non-members.
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ChristopherP
