[JimWillsher]

Tesco

I am sick to death of opening the iPhone app and being greeted with "welcome" and having to go through the same setup process time and time again. Entering my username, 6 digits, passcode, the 8 digit SMS code, deleting the "new device" email.

I have had the same iPhone XS Max for eight years. It is NOT a new device.

This is the last chance. If I get this again I'm moving mine and my wife's credit cards to Sainsbury.

I've reported this on this forum before, I have sent you details, and I have seen posts from others experiencing the same issue. It cannot be difficult to fix!!! (I'm a software developer myself, just not for apps).




Jim

[ChristopherP]

@JimWillsher Hey there, I'm sorry to hear you're still experiencing issues with the mobile app and understand how frustrating this must be.

Please call the Technical Helpdesk on 0345 300 3511, available 8am - 9pm Monday to Friday, 8am - 6pm Saturday and Sunday, so they can investigate this fully for you.

I'm really sorry for the inconvenience this has caused you.