A supplier has finally agreed to refund me but to my original card. The number has changed with a new recent card and the supplier won’t refund to the new card. Any experience of this and will Tesco transfer the refund from old card to new.
Refund for a purchase to an old credit card
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Verified Answer
Verified Answer@DoverDebs Hey there, thanks for getting in touch!
If you give the Credit Card team a call, they'll be able to make sure it is received to your new card.
You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.
Have a lovely Christmas! 😊
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here