[justhb1]

Hi - I have made a payment but the transfer was done using a previous card reference.
how can I resolve this?

[ChristopherP]

@justhb1 Hey there, thanks for getting in touch!

Please call the Credit Card team directly for this and they'll be happy to help. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.