[kji2025]

Why is my Tesco credit card 3D authentication failing for online payments?

I've been having issues trying to make online payments with my Tesco CC as it says 3D authentication has failed - can anyone advise how to solve this please? Many thanks

[ChristopherP]

@kji2025 Hey there, thanks for getting in touch!

You'll need to call the Credit Card team directly for this. You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.