[Vsnorth]

Hi, I recently received my Tesco Bank credit card, I’m trying to set up my balance transfer from my Zopa visa credit card but I’m receiving a message saying “You cannot transfer a balance from the card number entered”
The card number entered is correct, what do I need to do?
Thanks

[ChristopherP]

@Vsnorth Hey there, thanks for getting in touch!

In these instances, you'll need to call so we can process the transfer manually for you. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.

[Vsnorth]

Thank you very much