[barber007]

How can I get a refund from a retailer with a closed account?

I have not had a Tesco credit card for over a year but I have recently had a lost order from Boots refunded to my closed account. How can I get this money transferred to my non-tesco bank account? I have no means to log on - my old username and password now don't work.

[ChristopherP]

@barber007 Hey there, thanks for getting in touch!

You'll need to call us for this. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope this helps.