I have been charged a cash transaction fee but have not made any transactions that are shown as examples under the explanation. Can anyone advice or do I need to make a phonecall?
When you make a cash transaction, we charge a fee of 3.99% and interest at your standard cash transaction rate. This is from the date of the transaction until the date this cash balance is paid.
We consider the following types of payments to be cash transactions: gambling transactions, wire/international money transfers, repaying borrowing, purchasing non-Sterling currency outside of Tesco, payments to prepaid or virtual cards, purchasing gift cards, investments, share trading and spread betting.
Have you made any of those types of payments? If so, you will see interest charged over two statements. The first statement will show the cash transaction fee and the interest from the date of the transaction until the statement came out. The second statement will show interest accounting for the period between the first statement coming out and the balance being paid in full. After this there’d be no more interest applied to this specific transaction.
Thank you for your reply, to my knowledge I haven't made any of these type transactions. It barely seems worth querying for the sake of 56p but I would like to know where it has come from and why?!!
@CRUIKY If you call the Credit Card team, they'll be able to check through your transactions and see why you've been charged this.
You can reach them on0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
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Fresh Eyes
27-01-25 18:57Thank you for your reply, to my knowledge I haven't made any of these type transactions. It barely seems worth querying for the sake of 56p but I would like to know where it has come from and why?!!
ChristopherP
