I want to speak to a human being regarding a payment on my card that I don't remember making and need some details as to what the payment related to
How can I speak to someone about an unknown payment?
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@antony3055 Hey there, thanks for getting in touch!
You'll need to call us to discuss an unrecognised transaction. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.
I hope you get it all sorted.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here