[antony3055]

I want to speak to a human being regarding a payment on my card that I don't remember making and need some details as to what the payment related to

[ChristopherP]

@antony3055 Hey there, thanks for getting in touch!

You'll need to call us to discuss an unrecognised transaction. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.