[wlkerr]

Hi, on the 23 Jan I applied for and had approved a balance transfer from another credit card. This transfer has been added to the balance of my Tesco credit card but as of today, 29 Jan, it is also showing as remaining on the balance of my other card! So I now have £100 added to the balance on each card and showing on each statement with associated interest charges. How can I resolve this please?

[ChristopherP]

@wlkerr Hey there, thanks for getting in touch!

If you call the Credit Card team, they'll look into this for you. You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.

[wlkerr]

Thank you, I have been in touch and hopefully it will get sorted.