[ppatel321]

I have paid in more than my minimum payment so i should have a large availabe credit balance on my account. This is currently showing as £0, can you please let me know what to do?

[ChristopherP]

Hey there, thanks for getting in touch!

I’m sorry to hear about this. This can sometimes happen if you pay an amount that's higher than your credit limit or if you pay more than your last statement balance.

If you send a private message, we'll check if there is a hold on the payment and remove it for you.

[ppatel321]

@ChristopherP Thank you, i have just done this.