I made an extra payment towards my loan and it has cleared from my bank account I paid with however in the mobile banking app it still hasn't been paid wondering if there can be a time discrepancy don't remember their being one the last time I paid an amount towards it
Made an extra payment towards my loan
-
@lptwenty9 Hey there, thanks for getting in touch!
I'm sorry that the payment hasn't cleared, the timescale is up to two working days for payments to clear.
If you'd like us to check the status if you send a private message, we'll look at the payments coming through.