Hi, My account went live and my balance transfers are showing on my account. I have been logging on my account everyday and it says “You have no minimum payment due” however yesterday I got an alert notification on my iPhone that said “your payment is due in 5 days” I don’t want to miss a payment so I need to know what is going on with due payments on my account?
First Payment due date
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Your Community Expert@DjimiFraore Hey there, thanks for getting in touch!
Your account will have a monthly statement date and then the payment will be due with 25 days of that date.
The Balance Transfers would need to appear on a statement for you then to be required to make a payment, it could be that you've done the transfers since the last statement was generated and before the next one.
If you'd like us to check the account for reassurance If you send a private message, and we'll review the dates.
Mark_TB
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