[solid7]

I missed due date to my minimum payment on my credit card by one day. I accidentally cancelled my standing order from my current account that usually pays the minimum payment every month. I don't have notifications on my app, I didn't realise these were possible. I only realised I missed it because I have a Late Payment charge in my transactions and I looked at my statement from last month and the due date states 14th Feb. I noticed 15th Feb and paid the minimum payment, late payment fee and then some.

I'm absolutely terrified this will go oas a mark on my file. I called customer service today but she said she couldn't do anything and to complain.

What is going to happen?

[Joanne-D]

Hey @solid7 , thanks for getting in touch😀.

I'm sorry you had a late payment applied to your account. Provided you made the payment before your next statement is produced then it won't appear as a mark on your credit file.

I hope this clarifies things for you.