[PFM]

First of all I have been trying customer services but there seems to be no option to speak to an operator. I have a regular payment on my account which is for an Xbox account son no longer uses and can’t access. I want to cancel. How do I do that?

[ChristopherP]

@PFM Hey there, thanks for getting in touch!

You can find out how to cancel a recurring payment here.

When calling, you can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm).

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope this helps.