I am on holiday in Nigeria and trying to pay a hospital bill but the card is being declined. From reading the Tesco Credit Card notes it says you don’t need to tell Tesco your using your card aboard….
I'm sorry to hear about this. If yousend a private message, we'll check to see if there is anything preventing you from using the card.
If there are no blocks or restrictions, it could be a problem with 3D secure which is the system used to verify the card for online purchases. If this is the case, or if the card is indeed blocked, you'll need tocall usto resolve this.
@ChristopherP - after further digging I had to upgrade my o2 mobile phone package (so I can receive any authentication request) to include Nigeria. Not had to use my Tesco CC so can’t be 100% sure the issue is fixed.
Have attempted to use Tesco credit card from Nigeria again but it’s not working. My mobile is now setup with a overseas roaming package so i can send and receive phone/texts to/from Nigeria. When I tried to use my CC I didn’t receive any authentication texts or any challenge on the Tesco app…
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Have attempted to use Tesco credit card from Nigeria again but it’s not working. My mobile is now setup with a overseas roaming package so i can send and receive phone/texts to/from Nigeria. When I tried to use my CC I didn’t receive any authentication texts or any challenge on the Tesco app…
Last edited by Red2012; 27-02-25 at 20:40.
Reason: Typo
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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ChristopherP
