[Jasonuglow]

How do i track my loan repayments? Everytime i try to log in or register it says i need a sort code and account number but ive search every email and every piece of paper youve sent me and the only details i can find are my bank details and they dont work either?

[Joanne-D]

Hey @Jasonuglow , thanks for getting in touch😀.

The quickest way to retrieve your account number is by checking the direct debit reference for your loan. The account number is the last 8 digits before the forward slash and the sort code is 40-64-12.

This information is also available on your welcome pack and on your statements. If you don't have them, please give our Loans team a call on 0345 600 6016 (Mon - Fri: 8am - 8pm Sat - Sun: 9am - 3pm) and they will be happy to assist.

I hope this helps😀.