[Emh83]

I am trying to transfer funds from my main bank account to my club card pay+ account, but it says the account number doesn’t match the sort code or name. I have entered them exactly as they show on my card, and the app, and it still doesn’t work. Any ideas?

[Mark_TB]

@Emh83 thanks for getting in touch😀.

I'm sorry your having issues making transfers to the Clubcard pay +

I've attached a link that shows the process to make payments to the account.

If you continue to have issues with the transfer of funds, please contact our Clubcard Pay + team on 03458356295 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm) they will be happy to help.

I hope this helps

[pammystairs]

@Emh83 I am having the same issue as above, account number not recognised when sending money, why is this happening please?