[nikodemjm]

Whenever I try to add my card to apple wallet or withdraw cash from the credit card, it declines and the “ contact issuer “ message comes through. This started happening since last week, never had an issue with this before. Any suggestions before I give them a ring tomorrow?

[Mark_TB]

@nikodemjm Hey there, thanks for getting in touch!

I’m sorry that you’re having issues with your Apple Pay.

If we could ask you to speak to one of my colleagues and we will have it checked for you.

To speak to customer services, you can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope this helps.