[Elly1569]

I applied for a credit card on 12/02/2025 & was accepted. I have not received my card or pin number, please advise, thankyou

[ChristopherP]

@Elly1569 Hey there, thanks for getting in touch!

It's best to call us in this case so the Credit Card team can see what has happened. You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.