[frankiejeff]

Hello. I have received an email stating that my interest rate is due to change soon.

When I signed up, the 0% rate was supposed to be for a lot longer than what is being suggested.

Could you please look into this for me?

[ChristopherP]

@frankiejeff Hey there, thanks for getting in touch!

When you take a Balance Transfer card with us, you are also given an introductory 0% period on Money Transfers. We are obligated to let you know when that period expires whether you took the option or not.

Any existing Balance Transfers you've processed won't be affected by this and will expire on the date you were given when you opened the account.

If you'd like us to check this for your own peace of mind, please send a private message.