I have a Nexus 6P and find that the Android Banking APP will work fine with fingerprint login a couple of times but then switch off fingerprint login. I have to login to app with all details and switch the fingerprint login ack on Anybody else having this issue ?
Hi @mrponny, sorry to hear that you are having issues with the fingerprint ID. As the information is held by the device rather that ourselves, please give us a call on 0345 300 3511 (24/7), so we can run through a few potential solutions and try and resolve this for you.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Modifying these Terms of Service
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Former Community ManagerHi @mrponny, sorry to hear that you are having issues with the fingerprint ID. As the information is held by the device rather that ourselves, please give us a call on 0345 300 3511 (24/7), so we can run through a few potential solutions and try and resolve this for you.
RossM
