My direct debit was due to be taken yesterday and has not been took
My direct debit has not been took from my account
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@crolla29 Hey there, thanks for getting in touch!
If you send a private message, we'll check to see why your direct debit wasn't collected. Generally, this can happen if a change is made to the instruction (i.e. the amount to collect) which can result in a manual payment being required, or it has been cancelled/reversed by the paying bank.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here