Whenever I try to login it says that my details are incorrect. I'm trying to login to see my loan balance and to pay off some in advance but it keeps saying my details are incorrect. What can I do?
I can't access my account to see my outstanding balance
- Tags for this Thread
- loans
- confirm balance
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Your Community Expert@thewitcher4 Hey there, thanks for getting in touch.
Temporary Security Numbers (TSN) can no longer be issued by text via our social media channels. If you require immediate access to your online banking account you’ll need to call us on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and my colleagues will get you logged in straight away.
If you’re not in a hurry to access your account I can send you a TSN through the post which will be with you within 3-5 business days. Please send a private message, if you'd like us to arrange this for you.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here
ChristopherP
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