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Problem paying in fixed saver deposit

  • Tkdfan's Avatar
    Fresh Eyes
    Hi,

    I've just opened a new fixed saver account with Tesco bank, and the details show up fine in the android app.

    However, when I try and transfer in the opening amount, my banking app from the HSBC bank tells me that the payment details are invalid.

    I've been in touch with HSBC and they say it's a problem at the Tesco bank end....
  • 1 Reply

  • ChristopherP's Avatar
    Your Community Expert
    @Tkdfan Hey there, thanks for getting in touch!

    You can make deposits between £2,000 and £5m within 30 days of account opening.

    You can do this 48 hours after account opening by sending money via your bank account (different providers have different transfer limits). You’ll need your Fixed Rate Saver Sort Code and Account Number to do this – you’ll find this on your statement, your welcome letter or in Online Banking or the Mobile App.

    I hope this clarifies things for you.


    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here


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