[Nicolelouisee]

I haven’t received a letter of my loan sort code and account number. I’ve been trying to up my monthly payments however, I cannot log in due to not having this information.

[Joanne-D]

Hey @Nicolelouisee, thanks for getting in touch😀.

This information is on your welcome pack. If you have not received this, can you please send us a secure private message and I can resend this for you.

If you need the details before this time, please give our Loans team a call on 0345 600 6016 (Mon - Fri: 8am - 8pm Sat - Sun: 9am - 2pm) they will be happy to help with this.