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Can not access to my tesco bank account (credit card )

  • Umair607's Avatar
    Fresh Eyes
    Hi Team,

    Can not access to my tesco bank account (credit card ).
    As my account was locked, I have just called one of the customer service 0345 300 4278 and have shared the security number received by post to change my phone number.
    Which they have and now i should be able to access my account but i can not.
    Can you please advise.

    Kind Regards,
    Umair
  • 1 Reply

  • Joanne-D's Avatar
    Employee
    Hey @Umair607 , thanks for getting in touch!

    I'm sorry you are still having difficulty accessing your account. I'm afraid that's not something we can help with via this channel. Please contact our Credit Card team again and they should be able to assist you. You can reach them on the number you supplied above. They are open 24/7 for these types of enquires.

    I hope you get it sorted!

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