[Mariuta]

I received my second Tesco credit card but I can't find the option in the app to activate my second card. Can you help me please?

[ChristopherP]

@Mariuta Hey there, thanks for getting in touch!

Is this a replacement card for an existing account or card for a brand-new account?

[Mariuta]

@ChristopherP
I have a card that is already registered in the banking application but I also received a second one (it is a new card with a different sort code and account) it is the card for which I was a. I tried to register this one in the application so that I can use it but I can't find the approved option

[ChristopherP]

@Mariuta Hey, did you manage to activate the card?

If you login via Online Banking and scroll down to the bottom of the landing screen and select 'Add your other Tesco Bank accounts', you'll be able to link your new credit card.

You'll need your new credit card number to hand, and your mobile device so we can send you an access code.

I hope this helps 😊

[Mariuta]

@ChristopherP
I tried adding my second credit card as you said but it says it doesn't recognise my details even though they are correct. I have two Tesco Bank credit cards but only one is active in the app..I can't use the second one because it's not in my account.

[ChristopherP]

@Mariuta Okay, thanks for clarifying. In this case, it's best to call. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

Sorry for any inconvenience caused.