[jabagshaw49]

I appear to have transferred a balance from my new credit card to my tesco card twice. I thought the first attempt had failed. what are my options please?

[ChristopherP]

@jabagshaw49 Hey there, thanks for getting in touch!

I'm sorry to hear about that. If you call the Credit Card team, they'll do their best to help.

You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.